Refundo watches Stripe 24/7, instantly publishes a status page, and emails your customers with plain-English updates and refund instructions — before they even notice something is wrong.
Free during early access · No credit card required
Stripe degraded — 14:32 UTC
Payment API latency spike detected. Checkout failure rate: 34%
Status page published — 14:33 UTC
status.yoursaas.com/incidents/stripe-outage
247 customers notified — 14:34 UTC
Email sent: “We're aware of a payment issue. Your card has not been charged.”
The Problem
Stripe's status page updates lag. Your checkout fails quietly while customers wonder if your product is a scam.
No update from you means support tickets spike, trust erodes, and subscribers churn before the incident even resolves.
By the time you see a Slack alert or a pissed-off reply, the damage is already done. Reactive beats proactive every time.
The Solution
Refundo automates the entire incident communication loop — so you can focus on fixing the problem, not explaining it.
We poll Stripe's API and status feed every 60 seconds. The moment we see elevated error rates or a declared incident, we act.
A pre-configured status page at your subdomain instantly updates with incident details, severity, and an honest ETA.
We send a calm, trust-preserving email to your customers explaining the situation and what to expect — no support ticket needed.
Features
Continuous checks on Stripe's API health, webhook delivery, and official incident feed. Zero configuration required after setup.
A branded, public status page goes live in seconds. Your customers can bookmark it. Updates stream in real time.
Pre-written, human-sounding emails go out to affected customers automatically — no copy-paste, no delay, no guessing what to say.
Refundo suggests the right next action — retry, delay, or refund — with draft customer messaging tailored to the incident type.
Built for solo founders
“Last Stripe outage cost me 3 customers because I had no way to communicate fast enough. This solves exactly that.”
Alex R.
Founder, B2B SaaS
“I've been winging my incident comms in Notion and Twitter DMs. Having this automated is going to save me embarrassing moments.”
Maya K.
Indie hacker, 3 products
“As a solo dev, any time saved during a live incident is priceless. The refund guidance alone is worth it.”
Tom B.
SaaS founder
Connect your Stripe account now and let Refundo watch for incidents before customers find them first.
2-minute setup · Restricted key only · No credit card